Scorecard
8 weekly measures
Source:Docketwise·SAMPLE
| Measure | Owner | Goal | Wk-3 | Wk-2 | Wk-1 | This wk | Trend |
|---|---|---|---|---|---|---|---|
| New matters opened | Yolanda R. | 8/wk | 6 | 9 | 7 | 8 | → |
| Intake-to-retained conversion | Yolanda R. | 30% | 24% | 27% | 29% | 29% | ↑ |
| Matters with upcoming deadline unstaffed | Attny. Reyes | 0 | 3 | 1 | 1 | 1 | ↑ |
| Avg days retainer to first filing | Attny. Reyes | <30 | 44 | 41 | 39 | 38 | ↑ |
| Documents outstanding >7 days | Marisol G. | <5 | 9 | 6 | 5 | 5 | → |
| Monthly billed revenue | Attny. Reyes | $95,000 | $82,100 | $86,400 | $88,900 | $89,500 | ↑ |
| Client satisfaction (survey avg) | Yolanda R. | 4.5/5 | 4.3 | 4.4 | 4.6 | 4.6 | ↑ |
| AR >60 days | Marisol G. | <$8,000 | $12,400 | $10,100 | $9,200 | $8,800 | ↑ |